An academic library plays a significant role in providing information services to fraternities. However, persons with disabilities need special attention and specialized services. This study aims to identify the special needs of, and the services required by, persons with disabilities or differently-abled persons. The samples were collected from…

Monitoring student assistants' tasks effectively is a significant part of management. The BACC Squad at Dahlgren Memorial Library are student assistants who help maintain the printers, copiers and computers within the library. Since technology is a large part of their job, it is important that they use innovative tools for performing their tasks.…

Building effective communication and interdepartmental partnerships are essential components of strengthening services, policies, and procedures to meet the individual information needs of students, faculty, and the college community. Despite major advancements in library services for users with disabilities, there are ongoing challenges, which…

University course assignments increasingly focus on group work and group projects to help students collaboratively discover more about their fields of study. The Thomas G. Carpenter Library realized the need to investigate means for reimagining itself to better accommodate today's researchers. The complex process of planning for the redesign of…

This article discusses the processes that occurred when the Library, Controller's Office, and Information Technology Department agreed to create an interface between the Library's Innovative Interfaces patron database and campus administrative software, Banner, using file transfer protocol, in an effort to streamline the Library's accounts…

It's been well documented in a number of articles regarding the contemporary library patron that with the rise in mobile computing and smart phone technology, patrons are looking for fast and easy service from whichever technological avenue they are using to access library services. Libraries are responding with increasing numbers of online…

The library at the University of Alaska Fairbanks offers a unique equipment lending program through its Circulation Desk. The program features a wide array of equipment types, generous circulation policies, and unrestricted borrowing, enabling students, staff, and faculty to experiment with the latest in audio, video, and computer technologies,…

The renovated Cerritos Public Library is a unique blending of traditional and hightech features. One of the key principles in its planning and design was to enable a range of convenient access services. This article summarizes the process of building this library and how it has been received by users. (Contains 5 figures.)

The digitization of library materials has had a tremendous impact on libraries. By using the Internet, readers can access digital library materials from any place in the world. The BMCC Library started several programs to provide more digital materials to its patrons in the forms of electronic books, periodicals, full-text materials, and webpage…