Reviews the literature on outcome-based education (OBE) and discusses its application in library instruction and reference service, particularly in the introduction of new information technologies. Suggests that an OBE approach in the planning stage can help determine if an information resource is beneficial to the users. (Author/LRW)

This case study describes the use of an information technology vendor conference to assure the smooth opening of a public library in Portland, Oregon. Vendors for hardware, telecommunications, integrated library systems, and networks met with library administration and staff to troubleshoot problems and share information and to ensure a timely…

Provides a checklist of concerns for libraries planning to implement shared research databases in a consortium environment, based on experiences at OhioLINK. Highlights include database selection criteria, licensing, pricing, funding, vendor considerations, database profiling, custom data processing, hardware selection, database access,…