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Modern Library Technology and Reference Services.

Peer reviewed

Huang, Samuel T., Ed.; And Others – Reference Librarian, 1993

Twelve articles describe the impact of library technologies on reference services. Staff training, the academic librarian as teacher and information provider, decision-making models for planning reference services, patron database access options, management of reference services, systemwide electronic access, and the electronic library are among…

Descriptors: Academic Libraries, Computer Networks, Electronic Libraries, Higher Education

Promise, Perils, and Planning: An Administrative Commentary on the Use of Technology To Expand Reference Services.

Peer reviewed

Allen, Nancy – Reference Librarian, 1999

Presents an administrative overview on planning needed to implement information technology-based reference and instructional services in academic libraries. Discusses staffing; troubleshooting; fund raising and budget development; consortia and digital resources; and the need for continuing education. (LRW)

Descriptors: Academic Libraries, Budgeting, Consortia, Electronic Libraries