Responsible Operations is intended to help chart library community engagement with data science, machine learning, and artificial intelligence (AI) and was developed in partnership with an advisory group and a landscape group comprised of more than 70 librarians and professionals from universities, libraries, museums, archives, and other…

In December 2013, the Council on Library and Information Resources (CLIR) sponsored a workshop that explored the ways in which library and information technology services (LITS) organizations and academic institutions will need to evolve in the face of new challenges and opportunities. The workshop discussions, reflected in this paper, offer…

This article describes the fundamental challenges to data curation, how these challenges may be compounded for smaller institutions, and how data management is an essential and manageable component of data curation. Data curation is often discussed within the confines of large research universities. As a result, master's and baccalaureate…

How translational researchers use data is becoming an important support function for libraries to understand. Libraries' roles in this increasingly complex area of Web librarianship are often unclearly defined. The authors conducted two focus groups with physicians and researchers at an academic medical center, the UCLA David Geffen School of…

This research probes future roles for libraries in the scholarly communication process through the use of scenarios. The researchers asked 20 ARL library directors to read and provide constructive comments on the scenarios, name the scenarios, and either select a scenario that most closely matched their vision or propose a new scenario. The…

This report is a sequel to the 2005 "Perceptions of Libraries and Information Resources." This new report provides updated information and new insights into information consumers and their online habits, preferences, and perceptions. Particular attention was paid to how the current economic downturn has affected the information-seeking behaviors…

College and university archivists face changes in their responsibilities that place at risk their ability to document the history of their institutions. Educational institutions that preserve, make known, and promote their history create a strong and lively institutional identity. This identity can be shaped and boosted through documenting…

If Google represents the first flicker of information technology, the development of additional tools has continued to enhance access to information but with the unfortunate downside of decreasing information literacy. Todd Gilman, librarian for literature in English at Yale University's Sterling Memorial Library, decries the resulting disconnect…

Libraries are constantly evolving and changing expectations for the user and the information environment. More than just being an authoritative source for research, expertise, and quality content in the form of books and journals, the information center is evolving into a more expansive role. With the growth of information technology awareness and…

Information literacy is a central tenet of academic librarianship. However, technological advancements coupled with drastic changes in users' information needs and expectations are having a great impact on this service, leading practitioners to wonder how programs may evolve. Based on a Delphi study, this article surveyed 13 information literacy…

In response to the rapid advances in information technology, greater pressure has been placed on academic libraries and teaching faculty to incorporate information literacy skills into the curriculum. Although these skills have been taught for decades, the principles and concepts of information literacy have taken on new urgency as they are…

Historically, it's been an unavoidable truth: IT people and library people have not been inclined to come to the concept of service with the same view. For IT, it's been all about keeping the servers and systems up, the websites going, and the help desk calls and their turnaround times to a minimum. For library professionals, service has meant…

Electronic performance support system (EPSS) technology provides a powerful mechanism for helping end-users operate complex systems. This article describes and discusses some research we have undertaken to explore their potential within academic library systems. Based on a needs analysis, an EPSS for supporting library users was designed and…

The literature on information literacy often assumes that there is an inherent link between the need for information literacy and what is commonly referred to as the information explosion. This assumed link is reflected in programs of information literacy instruction offered by academic libraries. This article argues that the basic concepts of…

At reference desks across the nation, statistics in traditional reference service have been declining in most categories while requests for individual instruction and training in electronic research are showing a dramatic increase. Library technology has created a change in the activity at reference and information desks along with a need for more…