This case is a narrative of the acquisition of HIRA, a healthcare IT startup, by Conversant, a large global consulting powerhouse from a few years back. The clash of two different company cultures, their conflicting business strategies, different IT infrastructures, and very different customer sets created significant challenges in their…

The automotive sector is an important driver of growth in the Turkish economy. This note presents the main findings of the European Training Foundation (ETF) study which focuses on the future of skills that will be needed in the automotive sector in Turkey. It is part of a wider investigation in ETF partner countries on how global trends are…

This report presents the results of first European Training Foundation (ETF) case study on the future of skills in the automotive sector in Turkey. Conducted between January and December 2020, the study analyses how various drivers of change have affected and will continue to affect jobs and skill needs in this sector. The results reveal the…

The Oman government developed a vision to transform the nation into a sustainable knowledge society by supporting information and communication technologies to improve government services (ITA, n.d.). According to a United Nations (2012) report, Oman ranks 64th worldwide in e-government readiness, the lowest compared to other countries in the…

In April 2010, the New York State Board of Regents challenged the library community to rethink the State's vast array of library services to ensure that they are aligned with modern expectations and the expanded functions needed in today's society, operate with improved efficiency, and are prepared for the future as an essential and vibrant part…

With information technologies' pervasive use within all departments and by all staff, libraries and library staff get their fair share of mandated projects. Knowing how to successfully operate in this kind of environment is important to the overall success of the library as a whole. What is meant by mandated project? A mandated project is a…

Healthcare has become a rapidly changing field. With the introduction of value-based purchasing to determine reimbursement of Medicare providers based on the quality of care in addition to outcomes in treatment, the environment is becoming ever more competitive. Saint Philip's Hospital is among the largest non-profit hospitals in the nation…

The education sector remains abuzz with cost-cutting expectations despite pressures to increase services. Automation of costly manual tasks could save funds for many of these institutions, specifically in data protection. The IT departments of schools and universities can take advantage of a proven cost-savings opportunity in data protection that…

Customer service is at the core of everything librarians do in libraries. They strive to create positive customer relationships and to provide added value to the library services offered to their patrons. Emerging technologies offer opportunities for creative integration with library services. Staff should be encouraged to explore, learn, and…

Background: Hospital adoption of health information technology (HIT) systems is promoted as essential to decreasing medical error and their associated 44,000 annual deaths and $17 billion in healthcare costs (Institute of Medicine, 2001; Kohn, Corrigan, & Donaldson, 1999). Leading national healthcare groups, such as the Institute of Medicine,…

The Contra Costa County Library is located within the greater San Francisco Bay Area. With 26 physical locations and a virtual branch, it has more than 400,000 cardholders and serves a population of almost 1 million. As part of developing a strategic plan to meet the needs of the public in the 21st century, the library hired a consultant to gather…

Addresses some problems associated with technological change and examines the nature of data and technology, organizations, and computer-mediated work. Concepts of sociotechnical systems design are related to library automation, and a set of strategies for facilitating technological change is proposed. (29 references) (Author/CLB)

Discussion of format changes in libraries focuses on managing change and phasing out older formats. Standardization is addressed, and five considerations regarding format shifts are examined: aesthetics, audience, compatibility, costs, and copyright. (MES)

Introduces five articles on digital libraries by reviewing related legislation, information networking improvements, efforts to plan a virtual national digital library, and key challenges. The articles are briefly described, and short biographies of the authors are provided. (Contains 10 references.) (KRN)

A framework for assessing the implementation and impact of office automation (OA) technology within shore-based facilities of the U.S. Navy is provided. Following a list of the assumptions guiding the evaluation plan, a model for data collection is presented which is based on the perspective of a work group, i.e., a small number of individuals who…