Inside campus libraries and dormitory rooms, thousands of students connect to the Internet not only to study with online systems like Blackboard but also to watch movies and TV shows on Netflix. Computers, smartphones, wireless printers, tablets, iPods, Xboxes, handheld gaming systems, e-readers, smart TVs, Blu-ray players--students now bring an…

The EDUCAUSE Awards Program, under the guidance of the EDUCAUSE Recognition Committee, has announced the three 2012 winners who are recognized for their peer endorsement and distinction to professional accomplishments in higher education information technology. Winner Melissa Woo is recognized as a strong leader and one who is expected to achieve…

Air-traffic controller might be a relaxing second career for anyone who's coordinated IT operations at a large research university. Just ask administrators at the University of Michigan in Ann Arbor. As at most big universities, IT operations on the academic side are decentralized on a major scale. When a faculty member in one of Michigan's 19…

Institutions already cater to the technology needs of students. According to the 2008 Campus Computing survey, 60 percent of colleges and universities offer pervasive or near-pervasive wireless; computers are as ubiquitous as water bottles; course management systems have become one-stop shops for class content; few classrooms lack projectors; and…

This article is a case study of how the provost and senior executive leadership of one large university system capitalized on a long-standing advisory group as a tool to support communication and collaboration across a broad constituency. These advisory efforts help guide both future directions and investment. It is the story of how this group has…

Ever since the first customer relationship management (CRM) tools found their way onto North American campuses around 2002, higher education administrators have cringed at the mention of the word "customer," preferring to substitute "constituent" for the more sales-driven term. Yet, with competition for qualified candidates…

As influenza activity throughout the United States continues its gradual rise, H1N1 in particular has been the risk-management topic of the season for most colleges and universities. Among the questions being asked: Can one continue operations in the event of a campus closure? What if a faculty member is too sick to teach? What if students refuse…

Purpose: The purpose of this paper is to demonstrate the need for managers of public universities to pay attention to performance management practices and information communication technology (ICT) adoption in order to achieve successful managed performance. Design/methodology/approach: Using a disproportionate stratified purposive approach, a…

Do campus IT departments harm higher education? Wall Street Journal personal-technology columnist Walt Mossberg suggested as much during a speech he gave to high-level administrators at last June's Chronicle of Higher Education presidents' forum. Mossberg caught the attention of campus CIOs when, according to the Chronicle, he described large IT…

The increasing demand for online courses requires efficient and low cost production. Since the decision to develop online courses is often affected by financial factors, it is becoming increasingly important to determine, upfront, the cost of online course production. Many of the programs and educators interested in developing online courses…

"Building Institutional Capacity for Data-Informed Decision Making" is the third installment of the Cutting Edge series, which aims to help colleges engage faculty, scale successful interventions, and create a strong culture of evidence through use of data to strengthen their institutional change and student success efforts. Though the…

In past years, higher education's financial management side has been riddled with manual processes and aging mainframe applications. This article discusses schools which had taken advantage of an array of technologies that automate billing, payment processing, and refund processing in the case of overpayment. The investments are well worth it:…

Have you ever heard, "If we could just find a good CIO, these problems would go away"? Certainly, having a strong and wise leader at the top of the IT organization is important; however, having such a person is not sufficient to effectively integrate IT into a key part of the institutional strategy. In a number of recent EDUCAUSE Review articles,…

A web-based formula-driven tool has been developed for the purpose of performing two distinct academic department budgeting functions: allocation funding to the department, and budget management by the department. The tool's major features are discussed and its uses demonstrated. The tool's advantages are presented. (Contains 10 figures.)

Nowadays, college and university auxiliary services departments are turning to text messaging types of technologies to move a host of programs and offerings into the mobile environment. A July 2007 study by Youth Trends indicated that 95 percent of college freshmen come to school with a cell phone or other handheld device, and 78 percent of them…