It was 2:35 am on a Saturday morning. Wiki Lim, process specialist from the Process Innovation Centre (PIC) of Hippi Care Hospital (HCH), desperately doodling on her notepad for ideas to improve service delivery at HCH's Emergency Department (ED). HCH has committed to the public that its ED would meet the service quality criterion of serving 90%…

We implemented two local area network (LAN) projects in our introductory data communications and networking course. The first project required students to develop a LAN from scratch for a small imaginary organization. The second project required student groups to analyze a LAN for a real world small organization. By allowing students to apply what…

Open Source Software (OSS) has introduced a new dimension in software community. As the development and use of OSS becomes prominent, the question of its integration in education arises. In this paper, the following practices fundamental to projects and processes in software engineering are examined from an OSS perspective: project management;…

Instructors should be concerned with how to incorporate the World Wide Web into an information systems (IS) curriculum organized across three areas of knowledge: information technology, organizational and management concepts, and theory and development of systems. The Web fits broadly into the information technology component. For the Web to be…

The realization of information and communication technology (ICT) literacy is a global and complex objective. It has been argued that it cannot be accomplished by single-focused, stand-alone curricula. Instead, it has been recommended that ICT education be integrated into the instruction of other disciplines to effectively promote technical…

This paper describes the development of a case-based system for information technology (IT) education, to be used in high schools across Japan, so that teachers can share a common knowledge about IT education. The first section covers the study purpose and describes the case-based system, including registration of cases, searching cases, and…