Purpose: Although leaders play a vital role in motivating the creative performance of followers, a paucity of research has examined specific behaviors of leaders. The purpose of this paper is to investigate the impact of leader knowledge sharing behavior on followers' creative performance. Design/methodology/approach: To decrease the potential of…

Despite the well-established benefits of technological advances, a lack of adequate tacit knowledge sharing is one of the major setbacks affecting the development of human capital in technology industries. The purpose of this phenomenological qualitative study was to explore the experiences technology managers will need to support the transfer of…

This paper serves as an exploration into some of the ways in which organizations can promote, capture, share, and manage the valuable knowledge of their employees. The problem is that employees typically do not share valuable information, skills, or expertise with other employees or with the entire organization. The author uses research as well as…

Knowledge Management (KM) efforts aim at leveraging an organization into a knowledge organization thereby presenting knowledge employees with a very powerful tool; organized valuable knowledge accessible when and where needed in flexible, technologically-enhanced modes. The attainment of this aim, i.e., the transformation into a knowledge…

Onboarding ensures learning success through sharing and acquiring knowledge to remain competitive. However, little is known about new Information Technology (IT) hires' learning needs in the absence of onboarding; therefore, the purpose of this case study was to examine, increase, and retain their technical knowledge at the Unified Communications…

This case study describes an evaluation of business impact and return on investment (ROI) for the Knowledge Exchange, a knowledge management (KM) system within Accenture. The evaluation used a continuous measurement design to allow impact and ROI to be tracked across time and groups. The results demonstrated a significant positive impact on…

Purpose: As businesses continue to forge ahead in the twenty-first century, knowledge management (KM) has materialized as a significant differentiator. The process of creating new knowledge, sharing, and preserving such knowledge, is crucial for achieving competitive advantage. To gain maximum benefit from new knowledge, it must be efficiently…

The availability of new Information and Communication Technologies (ICT) has led organisations to implement different kinds of electronic knowledge networks and communities. While the technological infrastructure connects employees in different locations and allows for learning and the flow of knowledge across traditional organisational…

Permanent employment, typical of industrial societies and bolstered by numerous social guaranties, has been declining in the past 2 decades. There has been a steady expansion of various forms of contingent work. The decomposition of traditional work is a logical consequence of the characteristic patterns of the knowledge-based economy. According…

The emergence of a knowledge-based economy (k-economy) has spawned a "new" notion of workplace literacy, changing the relationship between employers and employees. The traditional covenant where employees expect a stable or lifelong employment will no longer apply. The retention of employees will most probably be based on their skills…