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Dawes, Sharon S.; Pardo, Theresa A.; DiCaterino, Ann – Journal of the American Society for Information Science, 1999
Two Internet testbeds conducted at the New York State Center for Technology in Government (CTG) identified five threshold factors that shape a government agency's ability to initiate Web-based services: technical infrastructure, user capabilities, information content, cost, and security. Six kinds of benefits of the Web to deliver government…
Descriptors: Computer Security, Costs, Federal Government, Federal Programs