Colleges and universities worldwide are turning to the hosted Software as a Service (SaaS) model and saying goodbye to issues like patch management and server optimization. Generally, SaaS involves applications (such as customer relationship management (CRM), enterprise resource planning (ERP), and e-mail) offered by a hosting provider. In this…

Parents whose children are diagnosed in an infant screening program are required to make some difficult choices about the management of the hearing loss at a time when they are emotionally vulnerable. They are required to evaluate information and outcomes regarding issues such as technology for hearing impairment, communication options, education,…

The growth of the Internet has greatly increased the demand for server-side programming courses at colleges and universities. Students enrolled in such courses must be provided with server-based accounts that support the technologies that they are learning. The process of creating, managing and removing large numbers of student server accounts is…

Tom Corddry, Microsoft Corporation's Creative Director for the Consumer Division, is interviewed about the Microsoft Home line of products and the development of related CD-ROM and multimedia products. Reasons for Microsoft's entry into the content market and its challenges, the market's future, and the company's interest in developing online…

The purpose of this guide is to help computer network users get over the hurdle of new technologies. Every Internet user is different, but most network activities depend on the mastery of three basic skills: using electronic mail (e-mail) to communicate with other Internet users; logging in to remote computers with a service called Telnet, and…