The purpose of the qualitative phenomenological study was to investigate the influence of the CIO on strategic decision making in organizations. The phenomenological study was deployed to address 2 research questions by interviewing a purposive sample of 23 executives (7 IT leaders, 10 CFOs, and 6 CEOs) in 5 different countries. A qualitative…

Using the central information technology unit (CITU) on the North Dakota State University (NDSU) campus, this project triangulated two independent studies in an effort to converge data findings. The studies were conducted in an effort to determine whether CITU's budget constraints were known to its stakeholders and how the extended use of the…

The enterprise resource planning (ERP) system industry accounts for $8.8 billion annually. Enterprise resource planning systems are not performing as expected due to implementation barriers, changes in job responsibilities, and access to information; 50% of all information technology failures are due to the implementation of ERP systems. Guided by…

Technology is a critical component in the success of any high-functioning school district, thus it is important that education leaders should examine it closely. Simply put, the purpose of a technology audit is to assess the effectiveness of the technology for administrative or instructional use. Rogers Public Schools in Rogers, Arkansas, recently…

Divorcing one student information system and hooking up with another can cause serious upheaval. With the right plan in place, the transition to a new student information system can go surprisingly smoothly. The author interviewed technologists at Southwest Wisconsin Technical College and the Emily Griffith Opportunity School (CO) who recently…

This paper reports on the on-going study of Small and Mid-Size Enterprises (SMEs) in the Central California concerning their use of Information and Communication Technology (ICT). This research project analyzed data from a sample of 161 SMEs. Specifically, this part of the study is investigating the major barriers to applications of e-learning…

With colleges and universities struggling to minimize the effects of the troubled economy, it certainly isn't an easy time to be a CIO. This article presents an interview with a panel of higher education IT leaders about best practices for steering IT through economic crisis. Panelists included Jan Biros, associate VP for instructional technology…

An important step towards the successful integration of information and communication technology (ICT) in schools is to facilitate their capacity to develop a school-based ICT policy resulting in an ICT policy plan. Such a plan can be defined as a school document containing strategic and operational elements concerning the integration of ICT in…

During 2009-10 the University of Ballarat implemented the open-source learning management system (LMS) "Moodle" alongside its existing legacy LMS, "Blackboard". While previous IT implementations have been troublesome at the university, notably the student information and finance management systems in 2008-09, the…

Organizations have become more dependent on information technology (IT) in the 21st century. But IT implementation and use is resisted in certain sectors of Tanzania, particularly in government-run enterprises. The purpose of this study was to investigate the causes and consequences of resistance to IT development and implementation in the…

Purpose: The purpose of this paper is to explore, through a survey and two short case studies, the issues smaller firms face with the adoption of new technologies. Design/methodology/approach: A survey of the pressures to adopt new technologies and the existence of specialist technology skills was conducted of small ICT oriented firms in the West…

The State Educational Technology Directors Association (SETDA) is the principal association representing the technology leadership in all fifty states, the District of Columbia, the U.S. Virgin Islands, and the Bureau of Indian Affairs. This is SETDA's ninth annual report on select educational technology activities. This year's report includes…

Information technologies are often depicted as possessing the potential to correct social inequalities by democratising information access and economic opportunity. This view of technology, however, tends to overemphasise virtual spaces to the neglect of the material and social conditions of technological infrastructures. The goal of this article…

Since the advent of technologies available for teaching and learning, schools have been advocating considerable amount of their funds for the procurement of hi-tech technologies. Despite this huge investment, there is a little success achieved so far. It is obvious that technology integration is a complex and demanding issue and this puts more…

This paper explores the role that language can play in the development of technologies or other processes within an organisation. Examples and lessons from the literature of the learning organisation are looked as a key in the development of language. The paper uses a practical example of a customer complaints management system to demonstrate how…