In the library context, they depend on sophisticated business applications specifically designed to support their work. This infrastructure consists of such components as integrated library systems, their associated online catalogs or discovery services, and self-check equipment, as well as a Web site and the various online tools and services…

At Winona State University's Krueger Library, where Kendall Larson is an associate professor and Allison Quam is an assistant professor, informational and directional signs are an essential part of the interior space. Yet the ubiquitous sign and media saturation has challenged them to design and maintain effective signage that is conspicuous and…

Driven by new digital technologies, the future of learning is increasingly interactive, individualized, and full of real-world experiences and information. Unfortunately, the average school has about the same connectivity as the average American home, but serves 200 times as many users, and fewer than 20 percent of educators say their school's…

Customer service is at the core of everything librarians do in libraries. They strive to create positive customer relationships and to provide added value to the library services offered to their patrons. Emerging technologies offer opportunities for creative integration with library services. Staff should be encouraged to explore, learn, and…

Despite lower attendance than in the past and blustery, cold weather, the American Library Association's Midwinter Meeting in Denver in January offered lots of news from industry vendors and lots of opportunities to discuss important issues and trends. In this report, the author highlights some of the most important product announcements with a…

Discussion of the potential effects of fiber optic-based communication technology on information networks and systems design highlights library automation. Topics discussed include computers and telecommunications systems, the importance of information in national economies, microcomputers, local area networks (LANs), national computer networks,…

This article argues that developing technologies have resulted in rapid and fundamental changes in the way libraries conduct business. It is argued that, in light of these changes, academic librarians need to reconfigure the way their time and resources are allocated in order to assist users in making the most effective use of networked…

Reports on the third national conference of the American Library Association's Library and Information Technology Association, which was held September 13-16, 1992, in Denver, Colorado. Program highlights are summarized, including virtual communities, virtual reality, the electronic library, artificial intelligence and expert-systems, navigating…

This paper discusses the development of information technology (IT) literacy among library staff at the University of the Witwatersrand (South Africa). The first section describes the networked environment in South Africa. The second section summarizes the IT background of library staff and perceptions of IT literacy among staff. The third section…

Introduces five articles on digital libraries by reviewing related legislation, information networking improvements, efforts to plan a virtual national digital library, and key challenges. The articles are briefly described, and short biographies of the authors are provided. (Contains 10 references.) (KRN)

Sixteen papers from a workshop on computer applications sponsored by the University of Cape Town (South Africa) School of Librarianship are presented in this volume: (1) "Introduction to the Use of Information Technology" (Sue Bleimschein); (2) "Searching Remote Databases" (Steve Rossouw); (3) "SABINET [South African Bibliographic and Information…

Describes the layered model of Open Systems Interconnection (OSI); summarizes the three upper and lower layers; and discusses data communications standards associated with specific layers. Architectural concepts are explored, including hierarchy and abstraction, levels of dialogue, internetworking, and end-to-end communication. OSI is compared…

Explains how the Directory Service (CCITT X.500/ISO 9594) became an international standard in response to the difficulties of keeping data on information network users current and accessible. Uses of X.500 are described, a technical overview is provided, its functions and protocols are assessed, and directory projects and products are discussed.…

Management of heterogeneous networks is complicated by the persistence of proprietary management schemes. The need for integration of network management capabilities is pressing. The International Organization for Standardization is developing standards for managing networks as part of the Open Systems Interconnection (OSI) effort. OSI management…

Reviews some of the projects and organizations concerned with promoting conformance and interoperability testing of Open Systems Interconnection (OSI) products and describes OSI products available from computer manufacturers and vendors. A list of references includes 57 articles that mention specific vendors and 11 general articles about OSI…