In the fall and winter of 2020, New America embarked on a snapshot study to gather data on how--or if--people were discovering, accessing, and using their public libraries during the COVID-19 pandemic, with a focus on materials that libraries made available online. Our findings, which include data from a national survey of 2,620 people, highlight…

In December 2013, the Council on Library and Information Resources (CLIR) sponsored a workshop that explored the ways in which library and information technology services (LITS) organizations and academic institutions will need to evolve in the face of new challenges and opportunities. The workshop discussions, reflected in this paper, offer…

eHealth is an emerging service sector which has great potential to improve health care delivery to rural and remote communities, facilitate health surveillance, and promote health education and research. Despite the critical need for eHealth services in Australia based on the challenges of distance and human resources, its utility has yet to be…

Discusses the future of the library profession and suggests that librarianship could become marginalized (i.e., its significance could be diminished) as a result of automation if librarians do not broaden their vision and keep pace with technology. The roles of libraries, librarians, and library automation in an infrastructure for information…

This book has three purposes: to provide a perspective for looking at how traditional reference service "fits" in with new trends and issues; to document the myriad ways in which day-to-day library services are being transformed by changes in technology, culture, and staffing; and to offer guidance and advice for evolving reference services to…

Presents case studies on information ecology. Includes a chapter on librarians as "keystone species" in that they are very critical to the functioning of the ecology. Discusses the massive amounts of information available on the Internet and the role of librarians. Cites the need for Librarians to be more proactive in their local…

This paper discusses valuing information and its supporting technologies in the global environment. Different value propositions are explored from a financial, social, cultural, political, economic, corporate, and personal values perspective. Various means of measuring the relevancy of these value propositions to the individual, organization or…

Argues that providing end users with more information does not really address their problems and, in fact, does not even identify them. Topics discussed include the growth of information technology, reasons for the decline in the number of reference librarians, roles of libraries, and the importance of information intermediaries. (MES)

Asserts that one of the increasingly critical skills that undergraduates must master is electronic information retrieval. Maintains that sociologists can readily integrate library instruction into undergraduate courses and help develop student awareness of and ability to use the ever-growing body of library resources and information. (CFR)

Reflects on issues raised at the Library of Congress Institute on "Reference Service in a Digital Age." Discusses technology-oriented changes at the Library of Congress; the changing reference service model; collaborative partnerships; staff training; and the role of the reference librarian in the digital environment. (AEF)

Discusses information ecology and changes in information management and provision. Concentrates on trends towards evidence-based practice in health care, challenges posed and opportunities offered by information technology, resource limitations and users' and management's perceptions and expectations, roles librarians can play, and core…

This videotape discusses how technology is rapidly changing the roles of information providers. It is important that information professionals continue to provide good customer service while helping the public feel comfortable with new technology. This videotape covers issues common in libraries today: making time for adequate staff training;…

The role of libraries in the search for quality education was addressed in the Carnegie Foundation's report, "College," and at the first higher education conference on academic libraries. Information literacy and policy, campus organizational issues, and programs in economic development support, active learning, and faculty development…

This paper provides an overview of the forces shaping the future of the knowledge economy and society, including: the speed and type of change that is occurring; the technologies that are propelling it; the technology and information choices that competitors are making; which organizations are in the lead; who has the most to gain and to lose; the…

This paper formulates the means for an improved role for all citizens through a dynamic and interactive parliamentary library and information system. It illustrates the success of such a proposal to strengthen the legitimacy of parliaments by referring to the experience of the Congress of the Republic of Peru and explains what is being done to…