A survey of Australian academic reference librarians was conducted as part of an international collaboration seeking to identify the most important knowledge, skills and attributes now and for the next ten years. Librarians working in or managing reference-related services at university and vocational education and training institutions…

This paper investigates the perceptions of the heads of 12 Library and Information Science (LIS) schools on Knowledge Management (KM) education. These heads from North America, Europe and the Pacific region had either been offering KM courses or had an apparent interest in such programs. Data about perceptions were gathered on the nature of their…