Despite huge growth in hospital technology systems, there remains a dearth of literature examining health care administrator's perceptions of the efficacy of interoperable EHR systems. A qualitative research methodology was used in this multiple-case study to investigate the application of diffusion of innovations theory and the technology…

The goal of this paper is to present a competence assessment method in project management that is based on participants' performance and value creation. It seeks to close an existing gap in competence assessment in higher education. The proposed method relies on information and communication technology (ICT) tools and combines Project Management…

The MetaFrame system migration project at WorldPharma, while driven by merger and acquisition, had faced complexities caused by both technical challenges and organizational issues in the climate of uncertainties. However, WorldPharma still insisted on instigating this post-merger system migration project. This project served to (1) consolidate the…

The winner of the 1994 CAUSE Award for Exemplary Leadership and Information Technology Excellence offers his view of information technology, resources, and management. Engineering principles are applied to information technology issues, such as access versus security and client/server versus mainframe systems. College/university information…

The Harvard University (Massachusetts) central computing and development offices collaborated to develop a prototype client/server fund-raising system that allows personnel to easily and quickly access and share prospect information. Its successful development is attributed to use of some traditional project management principles and practices.…

A key issue in redesigning college and university business processes is whether new processes should be enabled by information systems that focus on them or share highly integrated data and common methods with older processes. An approach used at the University of Saskatchewan (Canada) that entailed reorganization, reorientation, and retooling is…

Issues discussed among college and university chief information officers (CIOs) in their constituent group at the 1995 CAUSE national conference are reviewed, including future challenges in information resource management, development of new partnership types, the administrator's role in a rapidly changing environment, and effective administrative…

The ancient Romans had it right. The underlying relationships between contracting parties were considered so important among Roman citizens that breaking a contract was considered a serious offense: The breaching party forfeited social position and property, and, if necessary, his family was expected to make good on his contractual promises. In…

This article argues that while small colleges appear to be poorly positioned to be technology leaders, they have opportunities to distinguish themselves through focused applications of information technology resources in support of their missions. Costs, risks, and benefits of taking a leadership role in technology are discussed. (Author/MSE)

The University of Massachusetts has adopted user data groups (groups of information users whose function is to address data issues rather than applications or operations) to help develop an institutional culture supportive of more advanced information technology. The university is treated as a corporation and its five campuses as divisions. (MSE)

The University of California at Los Angeles has implemented an innovative computing system based on radical postaudit and distributed security concepts. Rather than automate standard manual processes, the university decided to eliminate all preapproval processes and decentralize access controls. Results include significant cost savings, faster…

An institutionwide strategic planning effort at Central Michigan University, in response to a need for rapid and significant changes in its information technology infrastructure, is outlined. The effort resulted in a matrix governance structure for information technology that acknowledges the value of both distributed support and a strong central…

In response to a need to develop services for poorly-served or unserved potential clients and to provide staff development, Pepperdine University (California) created a program of specialized service provision, using individual staff contacts to provide regular communication and planning assistance to clients. Program design, staff training, and…

As economic realities drive colleges and universities to reassess financial strategies for managing information technology investments, many will have to develop a new game plan, requiring: collaboration among academic, financial, and technical leaders; rejuvenation of the collective conventional wisdom; shift to life-cycle budgeting; emphasis on…

This statement of Cornelia M. Blanchette to the U.S. Senate Committee on Labor and Human Reources discusses Department of Education information management systems that support the financial aid programs authorized by Title IV of the Higher Education Act of 1965, as amended. These programs help the Federal Family Education Loan Program (FFELP), the…