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The US Public Sector and Its Adoption of Service Oriented Technology
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Coleman, David W. – ProQuest LLC, 2012
Information Technology (IT) provides public sector organizations the capability to provide real increases in organizational effectiveness by aiding in the efficient exchange of information. Adoption of advanced IT such as service oriented environments, Web 2.0, and bespoke systems such as Enterprise Resource Planning (ERP) promises to markedly…
Descriptors: Information Technology, Public Sector, Web 2.0 Technologies, Case Studies
An Examination of the Effectiveness of Public Management Networks (PMNs): Evidence from the Case of the Hurricane Katrina Disaster
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Davis, Girte Leah – ProQuest LLC, 2012
This dissertation examined the performance outcomes of public management networks (PMNs) in the disaster management context. The effectiveness of three disaster response sub-networks in the area of evacuation were examined and compared using the case of the Hurricane Katrina disaster in New Orleans, Louisiana in August 2005: Citizen Protection:…
Descriptors: Public Administration, Emergency Programs, Natural Disasters, Weather
An Exploration of the Impact of an Open Governance Approach on Strategic Decision Making, Collaboration, Organizational Change, and Sustainability
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Hensley, Kendra – ProQuest LLC, 2011
Total quality management based governance models tend to focus on incremental improvements within the boundaries of a single organization. This may limit the benefits of information technology because they are not complex enough to address business or performance problems that extend beyond the boundaries of a single organization. The research…
Descriptors: Total Quality Management, Cooperation, Interviews, Program Effectiveness
Putting Data to Work: Interim Recommendations from The Benchmarking Project
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Miles, Marty; Maguire, Sheila; Woodruff-Bolte, Stacy; Clymer, Carol – Public/Private Ventures, 2010
As public and private funders have focused on evaluating the effectiveness of workforce development programs, a myriad of data collection systems and reporting processes have taken shape. Navigating these systems takes significant time and energy and often saps frontline providers' capacity to use data internally for program improvement.…
Descriptors: Job Placement, Program Improvement, Program Effectiveness, Benchmarking
To Explore Managerial Issues and Their Implications on e-Government Deployment in the Public Sector: Lessons from Taiwan's Bureau of Foreign Trade
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Tseng, Paul T. Y.; Yen, David C.; Hung, Yu-Chung; Wang, Nana C. F. – Government Information Quarterly, 2008
The objective of this article is to explore the experience of reconciling the strategic information system (IS) management with the radical transition of the Information Technology (IT) infrastructure in Taiwan's Bureau of Foreign Trade (BOFT) between 1998 and 2003. This investigation will be beneficial for the implementation of IT projects, as…
Descriptors: Information Systems, Information Technology, Foreign Countries, Content Analysis
Resistance to Information Technology in Public Procurement in Tanzania
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Nditi, Christopher – ProQuest LLC, 2010
Organizations have become more dependent on information technology (IT) in the 21st century. But IT implementation and use is resisted in certain sectors of Tanzania, particularly in government-run enterprises. The purpose of this study was to investigate the causes and consequences of resistance to IT development and implementation in the…
Descriptors: Job Performance, Program Effectiveness, Social Change, Information Technology