This paper examines the extent to which public librarians are successfully prepared to engage the community in digital literacy and inclusion. A qualitative, multiple case study research design was chosen, using an analysis of policy documents and existing training programs offered by the libraries together with semi-structured interviews with…

In April 2010, the New York State Board of Regents challenged the library community to rethink the State's vast array of library services to ensure that they are aligned with modern expectations and the expanded functions needed in today's society, operate with improved efficiency, and are prepared for the future as an essential and vibrant part…

Children and youth learn in countless ways, anywhere, anytime. And one of the most powerful levers of children's learning--from the early childhood years through adolescence--is families. For families, libraries provide the books, media, and activities that help them open doors for children's literacy and lifelong learning. Libraries are poised to…

Librarians, like patrons and researchers, are caught between traditional library service models and the promise of evolving information technologies. In recent years, professional conferences have strategically featured programs and presentations geared toward building a mobile agenda and adapting or adopting services to meet new demands of mobile…

Jaap van de Geer, Erik Boekesteijn, Michael Stephens, and Geert van den Boogaard toured the U.S. last fall and interviewed librarians about how they are revitalizing their libraries. These four Dutch men are representatives of the Delft (the Netherlands) Public Library Concept Center and they came to the U.S. for their "Shanachie Tour." Their trip…

Do we add that edgy urban novel to our teen collection? Should we initiate social networking? What about abandoning Dewey for a bookstore arrangement? Change is risky business, but librarians must be prepared to initiate change to best serve teens. YA (young adult) service innovators Linda W. Braun, Hillias J. Martin, and Connie Urquhart explain…

The paper describes the introduction of Web 2.0 techniques and tools at the Yarra Plenty public library in Victoria, beginning with library staff. The author argues that as libraries move from Web 1.0 type delivery systems to the social networking world of Library 2.0 librarians need to deploy and make accessible these radically different systems,…

There's no shortage of library management books out there--but how many of them actually tackle the little details of day-to-day management, the hard-to-categorize things that slip through the cracks of a larger handbook? "Library Management Tips that Work" does exactly that, addressing dozens of such issues facing library managers, including: (1)…

Fewer employees, shorter hours, diminished collection budgets, reduced programs and services--all at a time of record library usage. In this book, library expert Carol Smallwood demonstrates that despite the obvious downsides, the necessity of doing business differently can be positive, leading to partnering, sharing, and innovating. This…

It seems that the demand for public access computers grows exponentially every time a library network is expanded, making it impossible to ever have enough computers available for patrons. One solution that many libraries are implementing to ease the demand for public computer use is to offer wireless technology that allows patrons to bring in…

Discussion of the automation of personnel administration in libraries covers (1) new developments in human resource management systems; (2) system requirements; (3) software evaluation; (4) vendor evaluation; (5) selection of a system; (6) training and support; and (7) benefits. (MES)

Reports on a study of changing trends in public libraries. Interviews with public library leaders identified five areas of changing emphasis: information technology, community needs, strategic planning, public relations and marketing, and funding. (seven references) (EA)

Describes strategies library director Dan Wilson used to keep the New Orleans Public Library ahead of budget shortfalls. Successful lobbying efforts to get a tax levy; growth in the library budget, technology, and services; changes in the service population; and Wilson's role as a facilitator are covered. (KRN)

Describes one public library's development of a computer-security plan, along with helpful products used. Discussion includes Internet policy, physical protection of hardware, basic protection of the operating system and software on the network, browser dilemmas and maintenance, creating clear intuitive interface, and administering fair use and…

This five-year plan sets forth the principles, Department of Libraries mission statement, needs, goals, evaluation plan, and programs for administering Vermont's LSTA (Library Services and Technology Act) program during 2003-2007. It defines stakeholders and their roles, and the communication and monitoring procedures that will assure the…