Twitter. Facebook. These names stir up feelings, opinions, and experiences in just about everyone. As these services rise in popularity, libraries have begun to use them to reach out to patrons. Some libraries use Twitter but not Facebook. Some use Facebook but not Twitter. Some use both Facebook and Twitter, while others use neither. Yes, the…

Librarianship has experienced a few growing pains over the past several years as its relationship with technology matures into a productive partnership. Being overzealous to adopt new technology can sometimes lead to more setbacks than advances in the profession. However, a recent wave of research has been discussing the benefits of integrating…

Discussion of the concept of service and its significance for library reference work focuses on attitudes and qualities important to good service. The changing nature of reference resulting from technological developments and the appropriateness of these values for modern day reference work are then addressed. (13 references) (MES)

This review of the positive and negative impact of centralization of library collections and services on library staff and quality of services focuses on reference services. The move from decentralized to centralized library services at Louisiana State University is discussed as well as the effect of automation on that configuration. (Author/CLB)

Examines the history of reference services; discusses present trends in reference services; and considers possible future model shifts that will be influenced by the continuing explosion of information technology, the need for high level skills, the need for building partnerships, and the need to clarify reference service philosophies. (Contains…

Five articles discuss information technology in libraries: (1) "Software for Libraries" (Katharine Phenix); (2) "Online Update: European Online Services" (Martin Kesselman); (3) "Connect Time: Online Pricing Breakthroughs" (Barbara Quint); (4) "Microcomputing: Micro Biology Computer Viruses" (James LaRue);…

Explores the future of reference librarianship within the context of the enabling technologies that will chart library development in the 21st century. The article types libraries into categories of "traditional,""automated,""hybrid," and "digital." The typology delineates shifts in human/machine…

Reviews the literature on outcome-based education (OBE) and discusses its application in library instruction and reference service, particularly in the introduction of new information technologies. Suggests that an OBE approach in the planning stage can help determine if an information resource is beneficial to the users. (Author/LRW)

This proceedings of the 1986 conference of the Association of College and Research Libraries contains 60 papers--44 position papers, 7 research reports, and 9 idea briefs--dealing with the issue of transitions facing librarians and ways to respond to these transitions through both formal and informal means. Papers are organized under eight broad…

This book is divided into two parts; the first part (chapters 1-4) discusses fundamental aspects of computing and related technologies, and the second part (chapters 5-8) covers library automation, systems, and services. The chapters are as follows: (1) Computer Hardware, including the central processor, input peripherals, output peripherals, and…

Presents the results of a survey of library schools regarding: (1) the content of basic reference courses; (2) the extent to which electronic retrieval has been integrated into general reference courses; and (3) faculty opinions on the potential impact of electronic retrieval on the role and responsibilities of the reference librarian. (20…

Discusses the research methodologies of humanities scholars and describes a project developed at the University of California at Berkeley that promoted collaboration between reference librarians and humanities faculty to increase faculty awareness of library services and resources. Highlights include new technologies and librarians' integration…

Examines four areas of planning for libraries before incorporating CD-ROM reference systems: (1) hardware, including a microcomputer, CD-ROM reader, and printer; (2) databases; (3) search and retrieval software; and (4) user education. (3 references) (MES)

Surveys the current state of computer applications in six areas of library work: circulation control; descriptive cataloging; catalog maintenance and production; reference services; acquisitions; and serials control. Motives for automation are discussed, and examples of representative vendors, products, and services are given. (15 references) (LRW)

Some of the 12 conference papers presented in this proceedings focus on the present and potential capabilities of artificial intelligence and expert systems as they relate to a wide range of library applications, including descriptive cataloging, technical services, collection development, subject indexing, reference services, database searching,…