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Grajek, Susan – EDUCAUSE Review, 2012
In 2011, "EDUCAUSE" appointed a research panel of IT leaders from nineteen representative member institutions to both identify and prioritize the top IT issues facing their institutions. In two focus group sessions in September and October 2011, the panel members were asked the question: "What is the single-biggest IT-related issue currently…
Descriptors: Higher Education, Focus Groups, Information Technology, Technology Planning
Oded, Yaniv; Su, Bude – Performance Improvement Quarterly, 2010
Performance at the Defense Language Institute was examined through the prism of human performance technology and the strategic impact model. This examination revealed performance deficiencies in the administrative realm that required mainly a noninstructional intervention. A systematic analysis showed that digitizing administrative procedures…
Descriptors: Performance Technology, Models, Intervention, Employees
Meijer, Albert; Thaens, Marcel – Government Information Quarterly, 2010
This paper challenges the view that strategies for using Web 2.0 should primarily be based upon technological characteristics. The value of the organizational strategic alignment approach for developing specific operational Web 2.0 strategies for government organizations is explored both theoretically and empirically. On the basis of a review of…
Descriptors: Politics of Education, Internet, Technology Integration, Information Technology
Pulley, John – CURRENTS, 2009
At a time when the evolutionary pace of new media resembles the real-time mutation of certain microorganisms, the age-old question of how best to connect with constituents can seem impossibly complex--even for an elite institution plugged into the motherboard of Silicon Valley. Identifying the most effective vehicle for reaching a particular…
Descriptors: Electronic Publishing, Mass Media, Audience Analysis, Change Strategies
Edwards, Gregory – ProQuest LLC, 2011
Security incidents resulting from human error or subversive actions have caused major financial losses, reduced business productivity or efficiency, and threatened national security. Some research suggests that information system security frameworks lack emphasis on human involvement as a significant cause for security problems in a rapidly…
Descriptors: Strategic Planning, National Security, Information Systems, Social Change
Hensley, Kendra – ProQuest LLC, 2011
Total quality management based governance models tend to focus on incremental improvements within the boundaries of a single organization. This may limit the benefits of information technology because they are not complex enough to address business or performance problems that extend beyond the boundaries of a single organization. The research…
Descriptors: Total Quality Management, Cooperation, Interviews, Program Effectiveness

Tosti, Donald T.; Jackson, Stephanie F. – Performance Improvement, 2001
Discusses information technology and human performance technology (HPT) and considers the potential of performance technology to improve business results. Topics include the strategic value of HPT in organizational governance, developing leadership capability, team building, fostering collaboration, and corporate culture change; and the need to…
Descriptors: Cooperation, Information Technology, Leadership, Organizational Change

Foshay, Wellesley R. – Performance Improvement, 1998
Examines the concept of human capital, including how it is linked to strategic analysis and how it relates to four alternative models for return-on-investment (ROI). Discusses how to choose the best model for ROI justification of training or other human performance technology (HPT) interventions. (AEF)
Descriptors: Human Capital, Human Resources, Information Technology, Investment

Haney, Debra – Performance Improvement, 2002
Discusses the implementation of electronic learning systems in organizations, focusing on the role of HPT (human performance technology) professionals in the needs assessment process to assess the readiness of the organization for electronic learning. Topics include human resources; content; information technology; finance; vendors; job aids; and…
Descriptors: Content Analysis, Financial Support, Human Resources, Information Technology
Dewey, Barbara I.; DeBlois, Peter B. – EDUCAUSE Quarterly, 2006
This year marks the seventh annual EDUCAUSE Current Issues Survey to identify what campus information technology (IT) leaders see as their most critical IT challenges. Thirty-seven percent (628) of the 1,708 EDUCAUSE primary member representatives responded to an e-mail invitation to complete the Web-based survey in December 2005. Survey…
Descriptors: Strategic Planning, Information Systems, Information Technology, Faculty Development