It was 2:35 am on a Saturday morning. Wiki Lim, process specialist from the Process Innovation Centre (PIC) of Hippi Care Hospital (HCH), desperately doodling on her notepad for ideas to improve service delivery at HCH's Emergency Department (ED). HCH has committed to the public that its ED would meet the service quality criterion of serving 90%…

Provides a historical perspective on archival automation and an overview of the management, planning, staffing, and user considerations that arise as a consequence of automation. Future technological developments are summarized. (41 references) (MES)

Addresses some problems associated with technological change and examines the nature of data and technology, organizations, and computer-mediated work. Concepts of sociotechnical systems design are related to library automation, and a set of strategies for facilitating technological change is proposed. (29 references) (Author/CLB)

Discussion of the library, its information providing function, and the systems librarian examines: (1) the impact of information technology on libraries; (2) library organization charts; and (3) position advertisements--who are systems librarians, what do they do, and what should they do? (seven references) (MES)

Considers the effects of the new MARC AMC (Archival and Manuscripts Control) format when applied to a microcomputer-based local system for archival operations. Development of the MicroMARC:amc system at Michigan State University is described, and the implications of technological changes on such systems are discussed. (MES)

Describes the experiences of four library automation projects that involved multitype library networks. Areas discussed include forces acting on libraries, the growth and development of the library marketplace, the increasing complexity and interrelationships of automated systems and the profound impact of such systems on libraries. (CLB)

As new information technology options are made available, office automation systems are being introduced and along with campus networks, and management information service requirements are evolving. Eight common strategies found in 10 American institutions are reported. (Author/MLW)

Describes a project that examined the provision of library services starting with basic automation requirements. The discussion covers the possibilities of designing integrated systems using current technologies and software, and compares the situation in Nordic countries with the international situation. Recommendations are offered for planning…

Discusses issues in the information retrieval standards development process, including interdependency among standards, organizational responsibility, scope, and future needs. Management of the completed standard is also addressed, and the roles of specific groups concerned with standards are outlined. (EA)

Discusses library education in Nigeria and the areas that the curriculum for library automation must cover to enable developing countries to implement automated systems. Topics covered include systems design and planning; technology; critical judgment; terminology; cooperation with peers; and an integrated approach to education for library…

Reviews the process through which the University of Guelph Library moved from offline to online catalog access; discusses the impact of information technology on the role of the academic library as an information resource center for an electronic educational network; and discusses the goals of this library, given that role. (CLB)

A series of 11 articles describes information technologies being used in the U.S. Congress, the impact of these technologies, and possible future developments. Included are a chronology of key actions affecting congressional information support and a list of readings in information technology and Congress. (CLB)

This manual is written for any library planning to introduce a new or replacement automated system. It focuses on planning for an integrated system that computerizes a multiplicity of library functions using one common database. This second edition contains a new section on the preparation of a technology strategic plan, a section on developing…