The case provides a realistic scenario that can be used in a systems analysis and design, accounting information systems or graduate level management information systems course. The case details the steps in the revenue and expense cycle processes of a health supply wholesale company providing students with the opportunity to map the business…

Presents an operational definition of personal information retrieval systems and describes design principles of current applications and existing systems, current trends, and research guidelines for general design principles. (4 references) (Author/CLB)

This paper presents an example of integrating IT skills using an interesting real life problem. We describe how the reverse- and forward-engineering of the USA National Do Not Call registry was used in our capstone course to illustrate the fusion of different (but interdependent) issues and techniques learned in the IT program. The purpose of the…

The importance and attention given to information systems are relatively new phenomena in the history of higher education. This chapter documents the ascendancy of information systems in the scheme of institutional priorities and considers the strengths and weaknesses associated with vended and homegrown systems.

Discusses points to consider when planning and implementing an integrated document management system: (1) background; (2) scoping the project; (3) strategic issues; (4) options review; (5) functional requirements; (6) technical requirements; (7) cost benefit analysis; (8) standard operational requirement checklist; (9) evaluation criteria; and…

State education data systems have often been described as data rich but information poor. Historically, these systems were created for compliance purposes and, therefore, designed and managed as information technology projects, but a culture change is under way. Educators and other stakeholders are beginning to value data as a tool to inform…

Purpose: To show how a combination of hard and soft project and change management methodologies guided successful in-house development of a campus-wide information system. Design/methodology/approach: A case study of the methodologies and management structures that guided the development is presented. Findings: Applying a combination of the…

This paper presents an information retrieval system for delivering educational visual materials through the World Wide Web. The system is designed to meet the following user requirements: lecturers prefer direct control over their visual resources; lecturers demand a browser-based interface that will allow them to create and modify their online…

As new information technology options are made available, office automation systems are being introduced and along with campus networks, and management information service requirements are evolving. Eight common strategies found in 10 American institutions are reported. (Author/MLW)

The Harvard University (Massachusetts) central computing and development offices collaborated to develop a prototype client/server fund-raising system that allows personnel to easily and quickly access and share prospect information. Its successful development is attributed to use of some traditional project management principles and practices.…

In October, 1989, the General Accounting Office sponsored a symposium, "Meeting the Government's Technology Challenge," that brought together leaders from industry and government to explore ways of better using information technology to meet the demands facing the government into the next century. Building on the symposium's results to provide a…

The offices of Information Resource Management and Institutional Research at Virginia Tech developed a set of guidelines for information management. This article describes the historical evolution, the forces that motivated the development of the guidelines, and the consensus-building activities that led to the acceptance of the guidelines.…

Seven papers from the 1987 CAUSE conference's Track II, Innovative Management, are presented. They include: "Is This Creative, or What!" (Kenneth C. Blythe); "Joint Application Design: Can a User Committee Design a System in Four Days?" (Diane Kent, David Smithers); "Making It Happen without Appropriation" (Robert E.…

The University of Massachusetts (UMass) approach to rapid development of an information warehouse to meet needs for executive information, decision support, and general management reporting is described. Logical, management, and technological infrastructure challenges are discussed. The approach taken, which delivers summary data first before…

This paper explores the role that language can play in the development of technologies or other processes within an organisation. Examples and lessons from the literature of the learning organisation are looked as a key in the development of language. The paper uses a practical example of a customer complaints management system to demonstrate how…