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Jones, S. R. | 1 |
Thomas, P. J. | 1 |
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Jones, S. R.; Thomas, P. J. – Journal of Information Science, 1997
To better understand how individuals communicate and manage information in offices, four pairs of managers and personal assistants were interviewed and monitored. The study identified and categorized a range of tasks and described the frequency and duration of a common set, indicating variations in performance. Discusses implications for the…
Descriptors: Communications, Cooperation, Design, Information Management