This qualitative descriptive study explored how full-time faculty of a California higher education institution described their experience with the Information Technology Services employees' commitment, communications, and quality of customer service when resolving classroom Wi-Fi issues. The study used the model of Total Quality Management (TQM)…

The Internet of Things (IoT) is a network of objects that can exchange data with other devices also connected to the Internet. One of the most common consumer examples of IoT is home automation, as a variety of smart devices, including doorbells, lightbulbs, thermostats, and refrigerators are now available which users can control remotely using…

Information Communication Technology (ICT) is ubiquitous in the 21st century, hence both educators and learners need to integrate relevant ICT resources in their teaching and learning practices, to meet stakeholder's expectations and keep abreast with the race of technological advancement. The current research focuses on the analysis of ICT…

Purpose: Self-efficacy is one's belief in one's ability. In this context, information and communication technology (ICT) self-efficacy is the judgment of one's capability to use ICT -- the familiar and effective teaching tools for the 21st century classrooms. The purpose of this empirical study was to investigate the correlation between teachers'…

This dissertation addresses three separate questions in human capital and development economics. In the first chapter, I study how college admission concerns drive students' field choices in a field-specific college admission system. To study this question, I leverage a college admission policy reform in Ethiopia that sharply increased the…

As information technology infrastructure becomes strategic to organizations, the author examines business-school programs that educate future infrastructure analysts. Information systems (IS) 2010 and information technology (IT) 2008 curriculum models are used to survey courses required by telecommunications and IT infrastructure programs in…

Today, digital transformation is changing the educational and social life rapidly. In contrast, organizations and educational institutions, developers, and end users do not benefit from cloud-based mobile technologies to the desired level. Mobile systems are used extensively for educational purposes in the Internet of Things (IoT) environment, and…

Contribution: This study contributes to scientific literature by detailing the impact of specific factors on the privacy concerns of citizens living in an African city. Findings: The findings reveal that the more that impersonal data is collected by the Smart City of Cape Town, the lower the privacy concerns of the digital natives. The findings…

Video compression and communication has been an important field over the past decades and critical for many applications, e.g., video on demand, video-conferencing, and remote education. In many applications, providing low-delay and error-resilient video transmission and increasing the coding efficiency are two major challenges. Low-delay and…

Trust can be an important component of wireless sensor networks for believability of the produced data and historical value is a crucial asset in deciding trust of the data. A node's trust can change over time after its initial deployment due to various reasons such as energy loss, environmental conditions or exhausting sources. Provenance can…

The rapid advancement of wireless technology has instigated the broad deployment of wireless networks. Different types of networks have been developed, including wireless sensor networks, mobile ad hoc networks, wireless local area networks, and cellular networks. These networks have different structures and applications, and require different…

In the past two decades, we have seen an unprecedented rise in unlicensed wireless devices and applications of wireless technology. To meet various application constraints, we continually customize the radios and their protocols to the application domain which has led to significant diversity in spectrum use. Unfortunately, this diversity (coupled…

Increased internal and external training approaches are elements senior leaders need to know before creating a training plan for security professionals to protect sensitive information. The purpose of this qualitative case study was to explore training strategies telecommunication industry leaders use to ensure security professionals can protect…

The dynamic development of information and communication technologies, the strengthening of the public demand for digitalization of various spheres of life, orient the Moscow education system towards the active introduction of digital technologies and high-tech educational environment development. The purpose of this article is to analyze the…

For 15 years, the EDUCAUSE Center for Analysis and Research (ECAR) has conducted research on information technology (IT) and higher education's most important end users, undergraduate students. This year's report includes inclusion of the perspectives of students with learning and physical disabilities on how their institutions respond to their…