Literature on library service models is scarce and exists mainly in non-traditional formats such as blog entries and webpages. Nonetheless, the subject evokes heated debate among librarians with many supporting the model they are using, sometimes without understanding that there are other options which perhaps could be better for their…

Web 2.0 technologies have transformed the way people in information industries engage with their clients, collaborate on projects, promote their services and gather community knowledge. In this paper, we describe the impact of industry adoption of Web 2.0 technologies on an information management course. The students in this course are either…

Large-scale projects such as the Internet Archive (www.archive.org) send out crawlers to gather snapshots of much of the web. This massive collection of archived websites may include content of interest to one's patrons. But if librarians want to control exactly when and what is archived, relying on someone else to do the archiving is not ideal.…

In the last issue, this journal asked a question on many librarians' minds, and it was pleased with the depth and variety of responses. As suggested by this journal editorial board member Oliver Pesch, readers were asked, "Many libraries have gone to federated searching to win users back from Google. Is it working?" Respondents approached the…