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Bichsel, Jacqueline – EDUCAUSE, 2014
Today's higher education IT organization needs a "lean and mean" cadre of staff who possess skills that are both deep and broad. Recruiting and developing the right team is an endeavor requiring much time, effort, and resources. How then do you make the most of this investment and retain the individuals who provide so much value to the…
Descriptors: Information Technology, Personnel Management, Staff Utilization, Higher Education
Filipowski, Tomasz; Kazienko, Przemyslaw; Brodka, Piotr; Kajdanowicz, Tomasz – Behaviour & Information Technology, 2012
Knowledge exchange between employees is an essential feature of recent commercial organisations on the competitive market. Based on the data gathered by various information technology (IT) systems, social links can be extracted and exploited in knowledge exchange systems of a new kind. Users of such a system ask their queries and the system…
Descriptors: Expertise, Informal Education, Information Technology, Workplace Learning
Austin, John; Garnier, Luis – Performance Improvement Quarterly, 1998
Discusses issues associated with the virtual office. Summarizes advantages and disadvantages from employees' and employers' perspectives. Uses the behavior engineering model (Thomas Gilbert, 1996) as a framework to analyze different factors related to performance, and suggests the application of other concepts from human performance technology and…
Descriptors: Employee Attitudes, Employer Attitudes, Information Technology, Job Performance
Gayeski, Diane – 2002
This book, which is written by a training consultant, is intended to help organizations determine whether specific readily available mobile technologies make sense for their particular learning and performance needs. Chapter 1 discusses the mobile revolution in learning and performance, with special attention to the new work and learning…
Descriptors: Appropriate Technology, Case Studies, Check Lists, Computers