Universities have been spending money on the acquisition of information and communication technologies (ICTs) to enable online library research support platforms. Such acquisitions can be justified if they are effectively utilized for what they are intended for. A quantitative research approach was employed in the study to investigate the use of online research support platforms among undergraduate students at a university in Ghana. The results suggest that, even though there are online library research support platforms available for use, they are underutilized by undergraduates. The recommendation based on the results is that the university's library should consider new ways of creating awareness to encourage the use of online library research support platforms.