The case study draws on design thinking. It offers a research and innovation case method to address so-called wicked problems, that is, complex problems with many interdependent and incomplete factors and variables requiring deep understanding of the involved stakeholders and the innovative approach provided by design thinking. The case takes as…

Based on the work of E.M. Rogers regarding the diffusion of innovations (i.e. change), the study described in this case was designed and conducted to test the relationships of key psychological variables on the participants' (high school teachers) behavior regarding the degree of personal computer use. The merger of specific quantitative and…

This case study illustrates design and development research, an innovative-based option to commonly used survey or experimental research design. Educational researchers have for many years conducted research that include exploration of perceptions, measurement of learner's psychological traits, modelling educational attainment and case-based…

This case study takes the perception of ethnography as not being generalisable and questions whether such an understanding is correct and also whether a different perspective on generalisability might be helpful in developing formative approaches to educational technology research. The aim is to encourage discussion about ethnography as a tool for…

An Innovation Configuration (IC) map identifies and describes the major components of a new practice such as NSDC's standards and details how it would look in practice. NSDC's ICs are detailed by contexts and professional roles. This CD-ROM focuses on the role of school-based staff developers.

The second volume of "Moving NSDC's Staff Development Standards into Practice: Innovation Configurations" builds on the work that began with the first volume published in 2003. An Innovation Configuration map is a device that identifies and describes the major components of a new practice such as the standards and details of how it would look in…

Being "good enough" is no longer adequate for today's library and staff. Total Quality Management (TQM) is a system and philosophy which guides a unified effort towards delivering excellent goods and services. In this video, not available at ERIC, Connie Merritt shows how TQM helps all of a library's departments work together to satisfy…