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Dore, Roger M. – 2001
A study compared test scores obtained by adult learners taught oral, written, and/or interpersonal communication skills by four different methods over two different lengths of time. The learners and those in a control group, which was not taught at all, were 171 bank employees. The teaching methods were executive coaching (one tutor and one…
Descriptors: Adult Education, Banking, Business Communication, Communication Skills