Directed at persons who are not experts in program evaluation or workplace literacy, this handbook provides various options and processes that can be used for formal evaluation of workplace literacy programs. The handbook is organized in six sections. An introductory section acknowledges the weaknesses of any evaluation attempt. In the second…

This paper, on the returns on investment (ROI) in training, introduces some practical examples for enterprises or organizations wanting to find out whether the money they have spent or intend to spend on training is necessary. It provides strategies for researchers who would like to undertake research in this area. The paper begins by examining…

This collection of 20 papers is aimed at researchers, research students, and research supervisors interested in qualitative research into facilitated adult learning in the workplace, formal education programs, professional development, and community settings. "Introduction" (Willis) provides a summary of the papers. "Qualitative…