The West Yorkshire Language Link has developed a pilot program for Smith Bulmer and Co, to help the textile company's management, supervision, and training staffs to understand their Asian employees culture and to help improve the Asian workers' communicative abilities through a job-related English course. (LH)

Describes the process by which trainers designed and ran an employee clerical skills programs and prepared modules, such as communication skills and creative thinking/problem solving, to be included in courses where needed. The flexibility of this learner-centered training was more effective than any standard course or package. (MF)

A study on the missions of postsecondary education providers in England identified a range of practice in establishing an institutional mission and presented proposals for the effective development and review of institutional missions. Phase 1 of the project involved research and analysis. A brief literature review focused on mission statement…