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Privacy and Confidentiality: Using Scenarios to Teach Your Staff about Patron's Rights
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Snowman, Ann Mackay – Journal of Access Services, 2013
Every U.S. state and the District of Columbia has a law on the books that protects a library borrower's privacy, both an ethical and legal obligation of the library. In addition, FERPA further restricts access to users' records. Getting the message across to staff can be a challenge, especially if you employ students or volunteers who may not…
Descriptors: Ethics, Library Services, Confidentiality, Staff Development
The Benefits of Continuing Education for Public Service Support Staff in Academic Libraries in the State of Ohio.
Ball, Mary Kathryn – 1994
Support staff of circulation, reference, interlibrary loan, media services, special collections, information, and reserves make up a large portion of library work forces, and each year are asked to take on more tasks, many requiring advanced skills. This study determined: (1) if there is an actual need for continuing education for support staff;…
Descriptors: Academic Libraries, Comparative Analysis, Competence, Continuing Education
OMS Annual Report, 1986.
Association of Research Libraries, Washington, DC. Office of Management Studies. – 1986
This report describes the following 1986 Office of Management Studies (OMS) programs and services: (1) the Academic Library Program, which includes the Management Review and Analysis Program, the Public Services Study, the Planning Program for Small Academic Libraries, the Collection Analysis Project, the Leadership Development Program, the…
Descriptors: Academic Libraries, Annual Reports, Information Dissemination, Information Processing
OMS Annual Report, 1985.
Association of Research Libraries, Washington, DC. Office of Management Studies. – 1985
This report describes the following 1985 Office of Management Studies (OMS) programs and services: (1) the Academic Library Program (ALP), which includes the Organizational Screening Program, the Collection Analysis Project (CAP), the Preservation Planning Program (PPP), the Public Services Study (PSS), the Management Review and Analysis Program…
Descriptors: Academic Libraries, Annual Reports, Information Dissemination, Information Processing
OMS Annual Report, 1983.
Association of Research Libraries, Washington, DC. Office of Management Studies. – 1983
This report describes 1983 Office of Management Studies (OMS) programs and services, including: (1) the Academic Library Program (ALP), which covered the Public Services Project, the Collection Analysis Project (CAP), the Small College Collection Assessment Project, the Preservation Planning Program, the Organizational Screening Program, the…
Descriptors: Academic Libraries, Annual Reports, Consultants, Information Dissemination
OMS 1987 Annual Report.
Association of Research Libraries, Washington, DC. Office of Management Studies. – 1987
Designed to serve both as an activity report on Office of Management Studies (OMS) progress during 1987 and a catalog of OMS services and products, this annual report focuses on the management of technology in a scholarly environment. Programs and services are reported in five sections: (1) Applied Research and Development (the Institute on…
Descriptors: Academic Libraries, Annual Reports, Clearinghouses, Higher Education
Office of Management Services 1989 Annual Report.
Association of Research Libraries, Washington, DC. Office of Management Studies. – 1989
Designed to serve both as an activity report on Office of Management Services (OMS) progress during 1989 and a catalog of OMS services and products, this annual report focuses on the management of human and technical resources in a scholarly environment. Programs and services are reported in four sections: (1) Applied Research and Development (the…
Descriptors: Academic Libraries, Annual Reports, Clearinghouses, Higher Education
Professional Development in ARL Libraries. SPEC Kit 51.
Association of Research Libraries, Washington, DC. Office of Management Studies. – 1979
This publication includes documents from Association of Research Libraries (ARL) member libraries in the United States and Canada related to professional development activities that emphasize personal and professional growth of individuals rather than job skills. A concise summary of issues related to professional development in ARL libraries…
Descriptors: Academic Libraries, Foreign Countries, Higher Education, Inservice Education
Annual Report, 1982.
Association of Research Libraries, Washington, DC. Office of Management Studies. – 1982
This report describes 1982 Office of Management Studies (OMS) programs and services, including: (1) the Academic Library Program (ALP); (2) the Information Exchange and Publications Program, which includes the Systems and Procedures Exchange Center (SPEC); (3) the Organizational Training and Staff Development Program; and (4) applied research and…
Descriptors: Academic Libraries, Annual Reports, Information Dissemination, Information Processing