Administrative human service units require an information system that supports decisions regarding case management, treatment planning, monitoring, and evaluation. An integrated information system that utilizes a relational database for both direct practice and administrative decision making is described. (Author/ABB)

The authors offer suggestions for increasing the quality of research in public administration. Suggestions are based on the observation that successful research universities provide four types of support: (1) institutional values supportive of research, (2) faculty capable of doing research, (3) research resources, and (4) institutionalized…

This paper provides a framework for an institutional self study integrating total quality management (TQM) and institutional effectiveness (IE) models within the context of standards of the Southern Association of Colleges and Schools. It highlights the common dimensions in general management principles between TQM and IE and the strategies for…

This report provides Rutgers University's policy regarding its commitment to research and graduate education. Briefly examined are some external developments requiring imaginative and aggressive responses on the part of the university so that the school can maintain its position among the top echelon of research universities in the United States.…

This paper discusses the managerial challenges and opportunities resulting from the change in the U.S. workforce from one composed of predominately white males to one increasingly composed of females, minorities, and immigrants. It notes that managing people from different cultures whether at home or abroad is receiving a good deal of attention…

The report was prepared by a task force appointed to examine issues related to the University System of Maryland (USM) ten years after its creation in 1988. The task force focused on key issues raised by stakeholders and higher education experts, including statewide goals and priorities for the USM; duplication and overlap of authority between the…

Contending that the physical plants of colleges and universities are deteriorating and inadequately fit existing institutional programs, this report diagnoses causes underlying this neglect and recommends strategies for upgrading campus care and management. Pointed out as fundamental problems are: lack of integration of physical plant concerns…