Tuition-dependent higher education institutions face myriad external and internal challenges, including waning public confidence, demographic shifts, systemic sluggishness, and reduced workforces. Research on higher education administration tends to focus on senior-level leaders, with the operational experience of rank-and-file administrators…

The purpose of this article was to critically explore the experiences and lessons of governance in higher education systems in the Commonwealth of Asia, and most importantly how these experiences and good practices can be applied to the governance and management of higher education in Commonwealth nations, especially in the Commonwealth of Africa.…

The purpose of this paper is to identify the special features of the governance structures of research universities in four western countries: the United States, Germany, the United Kingdom and France. Conceptual framework was laid out as groundwork of the paper. Scholarly work of known authors in higher education governance was reviewed with…

Expectations from higher education institutions and systems are constantly increasing at both national and global levels. In addition to the variety of services provided by higher education institutions, the rise in expectations makes management of these institutions more difficult. However, while formations such as mission differentiation,…

Following decades of quality management featuring in higher education settings, questions regarding its implementation, impact and outcomes remain. Indeed, leaving aside anecdotal case studies and value-laden documentaries of best practice, current research still knows very little about the implementation of quality management in teaching and…

Purpose: This article aims to explore the implications of means-ends decoupling at the state level for the implementation of the global model of the research university by the deans and department heads. Means-ends decoupling at the state level implies that the policies and practices of the state are disconnected from its core goal of creating…

National university systems have traditionally been characterised by major differences in both internal structures and external conditions. However, the global rise of the knowledge economy has made external conditions of universities more similar across countries. This paper investigates to what extent this convergence has been mirrored…

Recent European research has revealed growth in the number of administrators and professionals across different sections of universities--a long established trend in US universities. We build on this research by investigating the factors associated with variation in the proportion of administrators across 761 Higher Education Institutions (HEIs)…

This is the first briefing in a new European University Association (EUA) series focused on evolving university governance. The present publication explores the governance set-up of the European University Alliances formed under the EU's European Universities Initiative. For the first time, the document presents a comparative overview of the…

Some higher education management departments have started to implement customer service orientation strategies in their marketing activities in order to solidify value exchange perceptions, differentiate themselves, and improve retention rates. However, if students are to get the most out of their academic experiences, they need to become…

The South African campus protests of 2015-17 in demand of decolonisation and free tertiary education presaged similar demonstrations on campuses throughout the English-speaking world and revealed the dilemmas of university leadership under conditions of sustained crisis. This research examines the typology of leadership exercised by senior…

The national open universities of China and India are unique adaptations of the open university model that emanated from the UK. These institutions have expanded to become the largest universities in the world as measured by current enrollment of approximately four million each. This article comparatively analyzes how these open universities have…

Strategic planning is a common practice at higher education institutions. Furthermore, it is assumed that identifying organizational values is an essential part of the planning process. Values are often construed as foundational elements of strategic thinking that serve to "drive the plan". However, there is little conceptual or applied…

This paper studies the dynamics of key characteristics of the academic profession in Russia based on the analysis of university faculty in the two largest cities in Russia--Moscow and St. Petersburg. We use data on Russian university faculty from two large-scale comparative studies of the academic profession ("The Carnegie Study" carried…

This paper is a review which presents a summary of 52 studies from 2006 to 2016 in Quality Management (QM) within Higher Education Institutes (HEIs). The aim of this paper is to submit evidence regarding the level of QM in HEIs, particularly in developing countries, and also to enhance the research in the field of QM. The findings reveal that from…