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Rosa, Maria Joao; Cardoso, Sonia; Dias, Diana; Amaral, Alberto – Quality in Higher Education, 2011
When evaluating the EUA Institutional Evaluation Programme (IEP), Nilsson "et al." emphasised the interest in creating a data bank on good practices derived from its reports that would contribute to disseminating examples of effective quality management practices and to supporting mutual learning among universities. In IEP, evaluated…
Descriptors: Strategic Planning, Institutional Evaluation, Total Quality Management, Best Practices
Mitchell, John J.; And Others – 1980
Factors that influence the effectiveness of state and local units of the federal Work Incentive (WIN) program were examined to suggest ways to improve the program, which is designed to move recipients of Aid to Families with Dependent Children (AFDC) into productive jobs. Factors studied were organizational, managerial, and service delivery…
Descriptors: Administrative Organization, Delivery Systems, Demography, Employment Programs