Reviews the impact of federal education reform measures, particularly Goals 2000, on Bureau of Indian Affairs (BIA) schools. The Office of Indian Education Programs organized a school support team process to assist BIA-responsible schools with the development of consolidated school reform plans, curriculum content standards, opportunity-to-learn…

Describes the Effective Schools correlates monitoring and evaluation initiative implemented in 1989-94 (Phase One) in all Bureau of Indian Affairs schools as a means for generating a process of comprehensive school improvement planning. Discusses Phase One findings--areas of strength and weakness--and projections for the next step under Goals 2000…

This document, part of the Clinton Administration's "Reinventing Government" initiative involving a long-term, significant revamping of the federal bureaucracy, presents a comprehensive set of published customer service standards for the United States Government. It presents more than 1,500 standards representing commitments from more…