As higher education quality assurance in many countries in Europe has become a mature activity, some agencies carrying out external quality assurance are developing beyond their core tasks and missions. The current study identifies new tasks taken up within quality assurance agencies and analyses the drivers behind such development. Based on an…

The quality assurance 'regime' that spans the higher education sector internationally is underpinned by a number of unchallenged assumptions. Nowhere is this more apparent than within the external examiner system in the UK, an instrument for the professional self-regulation of higher education. One such assumption is that external examiners are…

Despite the strong criticisms, mass student surveys play an important role in the quality assurance process of national higher education systems. While some national higher education systems have a long history of using student surveys to inform teaching and course quality improvement (e.g. the UK, Australia), in Italy, where the quality assurance…

Quality in higher education is -- and has been for many years - at the top of the political agenda. The concept of quality has been explored extensively in the literature as has the means to measure and monitor quality. Connected to these two literatures is a widespread and somewhat fragmented literature on what might initially be termed quality…

Like its 2008 predecessor, the, 2014 Research Excellence Framework was a high-stakes exercise. For universities and their constituent departments, it had zero-sum implications for league table position in a way that the 2001 exercise did not, and "post facto" it is having a significant effect on investment and disinvestment as…

Several papers propose analytical methods relating to the inclusion of sustainability in courses and universities. However, as sustainability is a complex subject, methodological proposals on the topic must avoid making disjointed analyses which focus exclusively on curricula or on organisational strategy, as often seen in the literature.…

The Commission on the Future of Higher Education in the USA emphasises accountability in higher education as one of its key areas of interest. A programme, called the Voluntary System of Accountability, was developed to evaluate the effectiveness of general public college education. This study examines how students progress in college, indicated…

External quality audits are now being used in universities across the world to improve quality assurance, accountability for quality education and transparency of public funding of higher education. Some countries such as Australia, New Zealand, United Kingdom, Sweden and Denmark have had external quality audits for more than a decade but there…

After more than two decades of external quality assurance, there is an increasing interest in questions concerning the impact and effects of this activity. Following an external evaluation of NOKUT--the Norwegian quality assurance agency, this article studies the impact of external quality assurance in detail by analysing quantitative and…

In Europe, national quality assurance systems of higher education have begun to be established. In Finland, this development has had the consequence of forcing universities to take notice of assessment procedures. However, little is known about the procedures taking place in individual academic departments as a result of this pan-European trend.…

The "Bases of Competence" model provides a general framework for learner-centred skill development and programme-focused outcomes assessment. Based on previous research, the "Bases of Competence" model describes 17 skills and four base competencies important to graduates to achieve high performance in the workplace. Taking this…

Student ratings of teaching effectiveness are widely used to make judgments of faculty teaching performance. Research, however, has found that such ratings may not be accurate indicators of teaching performance because they are contaminated by course easiness. Using student ratings of 9855 professors employed at 79 different colleges and…

This article outlines a methodology for characterising features of programme-level assessment environments so that the relationship between features of the assessment environment and students' learning response can be studied. The methodology was developed through the detailed case study of nine undergraduate degree programmes: one in each of…

Discusses the notion of continuous quality measurement for outcomes assessment in higher education and describes a technology-based continuous quality measurement system (QMS) that has been developed and implemented at the University of Louisville. Discusses the role of QMS in the university's quality improvement scheme and its initial impacts on…

There are many studies about the experiences of higher education students, but few analyze their representations of the governance and the management of their institutions. Our study will describe, analyze and compare students' representations of institutional evaluation at three institutions in Portugal and Brazil. Our results, based on an open…