Forces inside and outside community colleges are changing the context for performance and mandating new conceptions of effectiveness. This article addresses the future of institutional effectiveness in community colleges. Its emphasis is on what is measured and why, beginning with a retrospective look at early efforts in effectiveness, moving to…

This article presents results of a study the author recently conducted on the role of traditional institutional research (IR) offices in support of accreditation activities and institutional effectiveness. The purpose of the study was to confirm or disconfirm the utility of a theoretical model developed by Brittingham, O'Brien, and Alig (2008) of…

The six regional accrediting agencies in the United States have created a set of standards based on best practices in colleges and universities. The evolving perception of an effective institution is one that uses data, assessment, and evaluation results to improve programs and services and strives for a high level of institutional quality. While…

The origins of institutional effectiveness are traced, its evolution within community colleges is described, the use of the term "institutional effectiveness" is analyzed, and a practical, operational definition of the term is presented. The author hopes that this definition and the discussion in this article prove useful to community college…

The purpose of this article is to identify key ways in which program review provides information and documentation demonstrating that a community college is effective. This is accomplished through both the program review process (the means by which reviews are conducted) and the product (program review reports and supporting evidence). The various…

Policymakers, administrators, and institutional researchers should recognize the critical stakeholders in the area of institutional effectiveness at the community college, their differences in perceptions about institutional effectiveness, and ways to negotiate these differences in perception. This article identifies the different stakeholders in…

The term "institutional effectiveness" was developed in response to accreditation, and this emphasizes the large extent to which accreditation drives institutional effectiveness efforts on community college campuses. There are two general types of accreditation. "Institutional accreditation" is the process by which institutions of higher education…

Student success is at the heart of both institutional effectiveness and the community college mission, yet measuring such success at community colleges is problematic. This article highlights three efforts to grapple with this problem--a multistate work group of system- and state-level policymakers to create an improved set of student success…

Heightened national goals for degree attainment in the United States means increasing prominence for community colleges, which entails greater scrutiny in the form of accountability. Technology and a new generation of accountability measures appropriate to the distinctive community college mission are available to meet this challenge. This article…

This article describes the evolution and implementation of the California Basic Skills Initiative (CA BSI), a statewide effort to address ongoing basic skills and ESL needs of community college students and of all campus faculty, administrators, and staff who support these students. CA BSI strategies include assisting every college in assessing…

The National Community College Benchmark Project (NCCBP) provides community colleges with a system to report data on key learning outcomes and indicators of institutional effectiveness and to compare their data with national norms and data from selected peer institutions. This chapter describes the development, current features, and anticipated…

Examines and discusses the utility of the classification systems proposed for community colleges from the perspective of the American Association of Community Colleges. Provides insights for understanding the differences among community colleges. Concludes size appears to be the most important factor driving proposed categorization systems. (NB)

Deems administrator evaluation a necessary part of a total plan for institutional evaluation and quality assurance. Finds the benefits and advantages of administrator evaluations closely related to college mission. Reviews unstructured, structured, rating scale, critical incident, and goal setting/goal achievement approaches, considering the…

Argues that college size is a valid, readily available, easily understood, and nonjudgmental criterion that relates directly to other important college characteristics. Therefore, size should be considered the main criterion in the classification of community colleges. Using size as a criterion yields interesting patterns showing how community…

While the assessment movement has spanned more than two decades, there is great variation in its degree of implementation among community colleges throughout the country. Building on literature in the field, this chapter discusses and gives examples of concepts and major areas involved in the assessment of student learning at the institutional…