World university rankings have had an impact on academic competition worldwide. The comparability of ranking results depends on how data is collected within each university. When data concepts are interpreted differently, data variety is introduced and ranking results cannot be used in a meaningful manner. In this case study, the effect of…

Quality of universities is best viewed through the eyes of stakeholders. Yet, in the United Kingdom and elsewhere, rankings conducted by various agencies purport to provide one overall measure of university quality. This article re-examines some of the data used by university rankers. In so doing, it shows that their information can be repackaged…

During this pandemic period, many external quality assurance agencies organised their external assessment visits to higher education institutions virtually. This has been an experience that must be valued, determining whether in future it makes sense to continue organising visits virtually or adopting other similar formats. To this end, this…

Bangladesh's college sector is in crisis. Poor governance and leadership, staff and student quality, inadequate resources and a weak accountability and monitoring system are among the many challenges. In 2017, the Government of Bangladesh established large-scale Continuing Professional Development (CPD) training for leaders, teachers and…

This article presents findings from a longitudinal case study of academic audit as enacted at a typical New Zealand university between 1994 and 2019. Academic audit is a higher education quality assurance methodology applied to New Zealand universities. The longitudinal study yielded findings that could not have been detected in a single,…

With the promulgation of the Apostolic Constitution Veritatis Gaudium in 2018, Roman Catholic ecclesiastical higher education institutions had a quality evaluation process imposed on them, developed by the Holy See's Agency for the Evaluation and Promotion of Quality in Ecclesiastical Universities and Faculties (AVEPRO). It is yet a case of 'lex…

Worldwide accreditation systems for higher education are used by institutions and programmes to demonstrate their legitimacy to deliver quality education. Although there are many perceived benefits and criticisms of accreditation and little empirical research on its impact for improvement, there is still an increasing demand for this form of…

Higher education is often framed as a means to social mobility and increased earnings. However, the value of university education in the United States is coming under scrutiny in regard to its costs. This article examines a university education's return on investment (ROI) from attending different types of universities in the United States. Unlike…

At first sight, discussing the relevance of innovation, professionalisation and evaluation for higher education quality management seems to be redundant. Universities can legitimately be expected to be innovation-friendly, to pursue professionalism in their approaches to teaching and to be appreciative towards an evidence-supported management…

The efforts in establishing quality assurance schemes in Croatia have faced a relatively new task of evaluating their effect on multiple levels. The effects of institutional compliance with European and national quality assurance framework and introduction of higher education management approach tools for internal quality assurance are noticeable…

The newly adopted performance-based evaluation and funding model is one of the recent quality initiatives taken by the University Grants Commission in India, which aims to improve quality in management and administration of federally funded universities in India. The article critically analyses the 2020 released ranking based on this model and…

This paper examines the impact of external quality assurance evaluations conducted by the Institutional Evaluation Programmes (IEP). IEP is an international quality assurance agency offering improvement-oriented peer reviews to higher education institutions on a voluntary basis. The paper is based on the results of a survey sent to evaluated…

In this explorative study, the translation perspective from organisational studies is taken to analyse how national accreditation agencies interpret the so-called European Standards and Guidelines (ESG) and adjust these to the domestic context. Additionally, the study investigates how review panels make use of the ESG vocabulary in their review…

Quality is a multidimensional and transversal concept also in the field of higher education. This and other considerations revealed some problems during application of quality principles to study programmes, emerged from the first accreditation experience in Italy. The objective of this article is to provide a simple self-assessment tool for…

This article presents experiences and conclusions of an audit approach that focuses on the thesis that universities can gain most from external impulses when actively acquired and adapted by participants. This approach dubbed 'collegial audit' refers to the idea of autopoietic systems according to Luhmann and the consideration that systems do not…