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Direct linkSteppacher, Damian; Cannarozzo Tinoco, Maria Auxiliadora; Caten, Carla Schewengber ten; Marcon, Arthur – Studies in Higher Education, 2021
This paper proposed a valid and reliable perceived quality assessment framework of administrative services in Higher Education Institutions (HEI) in the Brazilian context. The method was in two main stages: (i) map a set of quality attributes and dimensions for administrative services in HEI, (ii) build and test the perceived quality assessment…
Descriptors: Educational Quality, Educational Improvement, College Administration, Foreign Countries
Rama, Kondapalli, Ed.; Hope, Andrea, Ed. – Commonwealth of Learning, 2009
The Commonwealth of Learning is proud to partner with the Sri Lankan Ministry of Higher Education and UNESCO to produce this "Quality Assurance Toolkit for Distance Higher Education Institutions and Programmes". The Toolkit has been prepared with three features. First, it is a generic document on quality assurance, complete with a…
Descriptors: Empowerment, Higher Education, Distance Education, Pilot Projects
Serrano-Velarde, Kathia E. – Higher Education Management and Policy, 2008
Most European countries have introduced systematic quality assurance as part of an overall governance reform aimed at enhancing universities' autonomy. Researchers and economic entrepreneurs tend, however, to underestimate the political dimension of accreditation and evaluation when they consider the contribution of quality assurance to the…
Descriptors: Higher Education, Quality Control, Foreign Countries, Accreditation (Institutions)
Download full textHonan, James P. – 1981
The quality of off-campus degree programs is considered in relation to quality control models and efforts that have been used to achieve quality control, the parties responsible for quality control, the effectiveness of programs to improve the educational quality of nontraditional education, and future prospects. It is suggested that quality…
Descriptors: Academic Standards, Accountability, Accreditation (Institutions), Course Evaluation
