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Download full textCameron, Kim; And Others – 1994
This study attempted to develop a reliable and valid instrument for assessing work environment and continuous quality improvement efforts in the non-academic sectors of colleges and universities particularly those institutions who have adopted Total Quality Management programs. A model of a work environment for continuous quality improvement was…
Descriptors: Colleges, Culture, Evaluation Methods, Higher Education
Peer reviewedPatry, Jean-Luc; Gastager, Angela – Quality of Higher Education, 2004
A taxonomy of potential values conflicts in evaluations is presented. Basis is the distinction of types of conflict (aims vs. means conflicts; qualitative vs. quantitative conflicts). Six areas of values are discussed: the ethical, methodical, social and interactive, legal, economic, and personal values. The taxonomy of conflicts between these…
Descriptors: Student Evaluation of Teacher Performance, Classification, Values, Conflict
