Ethiopia, with no colonial language legacy, adopted English medium instruction (EMI) policy with the establishment of its first higher education institution, University College of Addis Ababa, over seven decades ago. Over the last two decades, the country has significantly expanded its higher education institutions (HEIs) to increase skilled human…

To improve customer service, some academic libraries have used a service philosophy statement to foster a shared understanding of service standards. The authors conducted semistructured interviews with heads of public services at academic libraries to understand how the service philosophy statement was used in practice and its impact on staff…

In 2021, the Council for Higher Education Accreditation (CHEA) made a monumental move to require postsecondary institutions to evaluate and document their actions to ensure fairness in admissions, an inclusive learning environment, and equitable student outcomes. Around the same time, a team comprising educational measurement experts, diversity…

The present study starts describing the relevance of university mission statements and how they have been interacting with the social demands throughout the history of higher education. This way, the recent development of a knowledge economy has strongly impacted universities that look for ways to produce and commercialize ideas (second and third…

This article is an analysis of official UNESCO documents--General Conference resolutions and Executive Board decisions for the period 1946 to 1999--that address international education. It shows that international education has been key to UNESCO's mission since the organization began, and illustrates various trends in its acceptance and…

The purpose for this study was to use the "KSH analytic framework" as a tool to provide insight into the organizational change process that, when considered, might result in lasting and significant school change. In this qualitative multi-case study of two urban comprehensive high schools, the researcher not only described the initiation and…

Many studies have been conducted on the internationalization of higher education. Yet little is known about institutional plans for internationalization. This article presents the results of a study conducted with the American Council on Education's Center for International Initiatives on the types, prevalence, development, implementation, and…

This dissertation provides historical insight into the design and implementation of one strategic plan of a public higher education system in an effort to inform future similar strategic planning processes. On July 1, 1994, the Board of Regents appointed Stephen R. Portch the ninth Chancellor of the University System of Georgia. The timing was…

Universal Design (UD) is a new approach to educational access that is receiving a great deal of attention. At this point, it is in its exploratory stages in the context of higher education. In recognition of the potential importance of this new paradigm and the need for focused initiatives in the field, a UD Think Tank was formulated and hosted by…