The use of computerized decision support systems in higher education for making tactical institutional decisions is reviewed, with attention to the kind of administrative problems that lie somewhere between programmed to nonprogrammed decisions and require a combination of computer support and administrative judgment. (MSE)

Computer-based information systems have evolved from emphasizing data processing to providing full and flexible support for management. They have moved from providing mere data to providing a medium for representing knowledge wherein managers can analyze data, formulate ideas, structure arguments, and building models. (Author/MLW)