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Heckner, Markus; Schworm, Silke; Wolff, Christian – Journal of Educational Technology Systems, 2010
Many current (online) help systems fail because users refuse to use them or, even if they do so, they do not perceive them as helpful. There is an obvious gap between the intentions of the help content authors and the achievement of objectives concerning the perceived usefulness by help users. Problems may be divided into psychological and…
Descriptors: Feedback (Response), Prior Learning, Psychology, Internet
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Dillon, Andrew – Journal of the American Society for Information Science and Technology, 2002
Traces information architecture (IA) to a historical summit, supported by American Society for Information Science and Technology (ASIS&T) in May 2000 at Boston, MA. where several hundred gathered to thrash out the questions of just what IA was and what this field might become. Outlines the six IA issues discussed. (JMK)
Descriptors: Computer System Design, Information Industry, Information Management, Information Science
Fujio, Yoshinori – 2000
This paper describes the basic knowledge necessary to promote the students' ability to analyze, design, and construct information systems. The curricula and the practical teaching material are proposed with which students can experience information system development by applying the basic knowledge of lectures. The subjects of the basic knowledge…
Descriptors: Computer Software Development, Computer System Design, Higher Education, Information Management