Descriptor
| Computer Assisted Instruction | 1 |
| Computer System Design | 1 |
| Cost Effectiveness | 1 |
| Improvement | 1 |
| Instructional Design | 1 |
| Job Training | 1 |
| Organizational Effectiveness | 1 |
| Program Development | 1 |
| Program Effectiveness | 1 |
| Program Validation | 1 |
| Self Evaluation (Groups) | 1 |
| More ▼ | |
Source
| Performance Improvement | 1 |
Publication Type
| Journal Articles | 1 |
| Reports - Evaluative | 1 |
Education Level
Audience
Location
Laws, Policies, & Programs
Assessments and Surveys
What Works Clearinghouse Rating
Peer reviewedBonello, David; Cavagnol, Richard M. – Performance Improvement, 1996
A mortgage services company conducted a cost benefit analysis of a computer-based training program for its payment application process. A test group showed a 21% increase in speed of making payments, an 81% increase in accuracy, a reduction of average training time by nearly 65%, and improved morale. Program design, development, authoring, and…
Descriptors: Computer Assisted Instruction, Computer System Design, Cost Effectiveness, Improvement
