Online courses often include interface designs that do not support a positive learner experience. Literature shows a variety of heuristics to detect issues of online courses. While heuristic-based inspection of usability is a dominant method for evaluating digital systems, these methods cannot be easily transferred to online courses. To close this…

Whilst the potential of online Computer Assisted Language Learning (CALL) in terms of access, immediacy and exposure is widely acknowledged, as yet remarkably little is known about its impact on the user population, be they language teachers or learners. Indeed, beyond its technological development, online CALL design is still affected by a dearth…