Studies have shown that on-demand assistance, additional instruction given on a problem per student request, improves student learning in online learning environments. Students may have opinions on whether an assistance was effective at improving student learning. As students are the driving force behind the effectiveness of assistance, there…

Background: The use of chatbots as learning assistants is receiving increasing attention in language learning due to their ability to converse with students using natural language. Previous reviews mainly focused on only one or two narrow aspects of chatbot use in language learning. This review goes beyond merely reporting the specific types of…