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Direct linkSmith, Alan D. – International Journal of Adult Vocational Education and Technology, 2019
Customer relationship management (CRM) is a core business strategy for most organizations. In today's global economy, it is essential for organizations to find ways of increasing their productivity. This article discusses the operations management's decision of customer relationships management. It is vital for a business to motivate its employees…
Descriptors: Business, Productivity, Employees, Interpersonal Relationship
Download full textReyes (J.A.) Associates, Inc., Washington, DC. – 1978
Major components of a study conducted in 1977 and 1978 were: (1) an examination of existing literature on migrant transportation; (2) collection of pertinent empirical data from federal, state, and migrant work camp records; and (3) vehicle counts and observation at 32 selected locations in 11 destination states in the western, midwestern, and…
Descriptors: Agricultural Laborers, Demography, Farm Labor, Federal Regulation
Peer reviewedRitchie, Martin; Partin, Ron; Trivette, Paul – Journal of Mental Health Counseling, 1998
Directors (N=203) of mental-health agencies responded to a survey designed to examine their level of acceptance and satisfaction with licensed professional counselors (LPC) in Ohio. Responses suggest a preference for hiring social workers over counselors; starting salaries were similar for both groups with comparable educational levels.…
Descriptors: Administrators, Clinical Diagnosis, Competence, Counselor Certification
Ohio State Dept. of Education, Columbus. – 1978
Designed to provide instructors and students with reliable and scientifically validated information about alcohol and other drugs, this curriculum guide presents lessons in six major areas: (1) drugs and traffic safety; (2) alcohol: what it is and how it works; (3) alcohol: use, abuse, and moderation; (4) drugs other than alcohol: types, uses, and…
Descriptors: Alcohol Education, Course Content, Curriculum, Drinking
Ohio State Univ., Columbus. Vocational Instructional Materials Lab. – 1991
This Ohio Competency Analysis Profile (OCAP), derived from a modified Developing a Curriculum (DACUM) process, is a comprehensive and verified employer competency list for a medical assistant program. It contains units (with or without subunits), competencies, and competency builders that identify the occupational, academic, and employability…
Descriptors: Allied Health Occupations Education, Business Skills, Competency Based Education, Drug Use
Edgar, S. Keith – 1976
This packet contains both a teacher's guide and a student activity book designed to help adult students become familiar with law and government. Both booklets cover the following topics: municipal government, county government, Ohio government, becoming a United States citizen, voting, taxes, rights of tenants and landlords, licensing, insurance,…
Descriptors: Adult Basic Education, Adult Education, Adult Literacy, Adult Students
