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Direct linkFan, Chiang Ku; Cheng, Chen-Liang – International Journal of Training and Development, 2006
This article reports a study conducted to identify the needs for continuing professional development for life insurance sales representatives and to examine the competencies needed by those sales representatives. A modified Delphi technique was used. Most life insurance companies in the USA implement an education and training plan advocated by the…
Descriptors: Delphi Technique, Emotional Intelligence, Educational Needs, Insurance
