Examines the process of information transmission in adaptive, viable organizational systems. Beer's viable system model is used to explain a system's information requirement at each time of the adaptation process, the source of this information, and the effect of information transmission on a system's cohesion. Four hypotheses are stated and…

In the five years leading up to 2002 there were many significant changes in the insurance industry in Australia that brought about a range of training needs. These training needs arose from matters as diverse as mergers, increased competition, corporate failures, and legislative changes. This study includes findings from a survey of the insurance…

Australia's finance and insurance industry is among the 5 industry divisions in which females outnumber males. Women's share of industry jobs has risen from 51% to 55% in the last decade. However, there is a pronounced gap in earnings between male and female workers. Employers expressed below-average satisfaction with vocational education and…