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Download full textStreibel, Michael J. – 1989
This paper discusses the implications of Lucy Suchman's conclusion that a theory of situated action--i.e., the actual sense that specific users make out of specific Xeroxing events--is truer to the lived experience of Xerox users than a cognitive account of the user's plans--e.g., the hierarchy of subprocedures for how Xerox machines should be…
Descriptors: Cognitive Processes, Epistemology, Human Factors Engineering, Instructional Design
